At Bhai Health, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, fill out a form, book a consultation, or use our fitness, nutrition and wellness services.
1. Information We Collect
We may collect personal information when you contact us, register for a program, book a consultation or submit a form on our website.
This may include:
- Full name
- Phone number
- Email address
- Age, height and weight details
- Fitness goals
- Health and lifestyle preferences
- Diet and nutrition-related information
- Any message or enquiry submitted by you
We may also collect basic technical information such as browser type, device information, IP address and website usage data to improve our website experience.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide fitness, nutrition and wellness guidance
- Create personalized workout or diet plans
- Book consultations or training sessions
- Share updates, offers or service-related communication
- Improve our website, services and customer experience
- Maintain internal records and support follow-ups
We do not sell or rent your personal information to any third party.
3. Health & Fitness Information
Any health, fitness, diet or body-related information collected by Bhai Health is used only to understand your goals and provide better guidance. The plans and suggestions shared by us are for general fitness and wellness support and should not replace professional medical advice, diagnosis or treatment.
If you have any medical condition, injury, allergy, pregnancy-related concern or health restriction, please consult a qualified doctor before starting any fitness or diet program.
4. Sharing of Information
We may share your information only when necessary, such as with:
- Our fitness trainers, nutrition consultants or support team
- Payment service providers, if payments are involved
- Website hosting, analytics or communication service providers
- Legal or government authorities, if required by law
All such sharing is done only for service, operational or legal purposes.
5. Cookies & Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand visitor behaviour and analyze website performance. You can control or disable cookies through your browser settings, but some website features may not work properly without them.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss or disclosure. However, no online platform can guarantee complete security, so users are advised to share information carefully.
7. Data Retention
We keep your personal information only for as long as required to provide our services, respond to enquiries, maintain records, or comply with legal and business requirements.
8. Your Rights
You may contact us to:
- Request access to your personal information
- Correct or update your details
- Request deletion of your information
- Stop receiving promotional communication
To make any such request, please contact us using the details mentioned below.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. Bhai Health is not responsible for the privacy practices, content or policies of those external websites. We recommend reading their privacy policies before sharing any information.
10. Children’s Privacy
Our services are intended for users who are capable of providing valid consent. If a minor uses our services, consent from a parent or guardian may be required.
11. Changes to This Privacy Policy
Bhai Health may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact Us
For any questions regarding this Privacy Policy or your personal information, you can contact us at:
Bhai Health
Email: [Add Email Address]
Phone: [Add Phone Number]
Address: [Add Business Address]